Kostas Katsibokis is the Head of Customer Experience & Engagement at Anytime Online. He is also co-leading Anytime’s digital transformation plan which includes the development of the agile way of working and the integration of digital technology into all areas of the business. Before joining the administrative team of Anytime Online in 2010, as Head of Digital, he was leading the Internet Marketing Dept. of Interamerican since 2007, after having worked as a Marketing & Communications Executive in the insurance sector. He holds an MPhil from Strathclyde Business School at the University of Strathclyde in Glasgow.