Department: Quality & Accreditations
Reports to: Executive Director of Quality
Employment: Remote / Part-Time position

The Role

The Quality and Accreditations Manager supports the effective implementation, monitoring and continuous improvement of Alba’s quality assurance processes and accreditation activities (AACSB, AMBA and EFMD), in accordance with internal requirements and international business school accreditation standards.

Working closely with the Executive Director of Quality, the role contributes to the coordination of accreditation, quality assurance, rankings and regulatory compliance activities and supports the timely and accurate delivery of relevant projects, documentation and institutional reporting.

Key Responsibilities

• Supports the Executive Director of Quality in the implementation of the Department’s priorities, annual plans and accreditation-related activities, in alignment with Alba’s strategic objectives.
• Coordinates and monitors departmental projects, timelines and deliverables, ensuring effective follow-up with relevant academic and administrative stakeholders.
• Supports the implementation, documentation and periodic review of quality assurance policies, procedures and processes, under the guidance of the Executive Director of Quality.
• Contributes to continuous quality improvement initiatives by collecting information, monitoring agreed actions and supporting the implementation of quality-related developments.
• Coordinates operational aspects of institutional and program accreditation processes, including data collection, preparation and consolidation of documentation, scheduling, stakeholder communication, peer-review visit arrangements, progress reporting and follow-up actions.
• Supports the preparation of accreditation self-assessment reports and related documentation, ensuring completeness, consistency, accuracy and compliance with the requirements of the relevant accreditation bodies.
• Coordinates the collection, validation and submission of data required for international rankings and supports benchmarking and related analysis.
• Liaises with academic and administrative units across ACG to collect institutional data, documentation and evidence required for accreditation, quality assurance, rankings, regulatory compliance and institutional reporting.
• Maintains accurate and well-organized records, databases and documentation related to accreditation and quality assurance activities.
• Monitors agreed actions arising from accreditation reviews, internal evaluations and quality improvement initiatives and follows up with relevant stakeholders on their timely completion.
• Supports the organization of accreditation visits, meetings, workshops and other quality-related activities.

Required Qualifications and Experience

• Master’s degree or equivalent qualification, preferably in Business, Economics, Engineering, Science or another relevant field.
• At least 3–5 years of relevant professional experience, preferably in quality assurance, accreditation, academic administration or higher education.
• Good knowledge of higher education quality assurance and accreditation frameworks; familiarity with international higher education requirements will be considered an advantage.
• Good understanding of institutional governance, academic processes and committee structures within a higher education environment.
• Excellent command of English, both written and spoken.
• Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint.

Required Skills

• Strong project coordination and organizational skills.
• Ability to manage multiple tasks, timelines and deliverables effectively.
• Strong attention to detail and accuracy.
• Good analytical and reporting skills.
• Excellent written and oral communication skills.
• Strong interpersonal and teamwork skills.
• Ability to work effectively with academic and administrative stakeholders across different organizational units.
• Ability to collect, organize and synthesize complex information and identify issues requiring attention.
• Strong follow-up skills and ability to work consistently against deadlines.
• Proactive, reliable and solution-oriented approach to work.

Anticipated Start Date: Immediately