Leading Successful M&As Program
OVERVIEW AND SCOPE
This 36-hour compact program aims to address the organizational and leadership challenges and opportunities connected with a successful M&A. The program unfolds around the following pillars:
- Organizational Culture and Cultural Alignment in M&As
- Customer Experience, as a key factor for a smooth M&A transition,
- Managing Change,
- Negotiation Effectiveness.
The program focuses both on organizational strategies, tactics and best practices, as well as on horizontal competencies that boost personal and organizational effectiveness in M&A contexts
CONTENT AND FLOW
The Value of Organizational Culture in M&As
This session aspires to empower participants with theoretical and applied knowledge that will assist them to understand issues related to organizational culture and explore the critical role that organizational culture plays in merger alignment and success.
The program also focuses on providing participants with coaching tools that will assist them to empower their teams with the mindset to cope with M&A organizational challenges.
The process blends theory, with practice and gamification and utilizes team management techniques that are driven from contexts of psychology and from the systemic theoretical approach. Themes:
- Building positivity and a human centric culture
- Understanding personal values and aligning personal values with organizational values
- Co-creating our values maps
- Understanding the impact of culture on ‘how things are done’ within an Organization
- Utilizing storytelling as a powerful tool for integrating organizational culture
The Value of Internal customer journeys for Customer Experience
This session aims to develop a customer centric culture, that focuses both on the external customer (client) and the internal customer (colleague / employee) and that utilizes the optimum steps and best practices for customer service management as well as customer mapping techniques. During the course, special attention is given to the internal customer experience, since it is considered the catalyst for external customer experience and customer service excellence
Managing Organizational Transformation and Change in M&A contexts
Merger and Acquisition (M&A) integration is a lengthy and dynamic process of change, determining the extent to which the initial stakeholder expectations regarding the value generated by the business deal will be met. It is a complex process that requires coordinated management, planning and continuous feedback. In this session we will identify the key factors that affect the success of a M&A integration, examine possible interrelations of these factors and explore interventions at both the business and communication levels that facilitate the smooth completion of the organizational transformation. Finally, the approach of leadership and individuals in a position of authority will be examined as a catalyst in the integration process.
Negotiating for Mutual Value
This session aims at empowering participants with the tools, the competencies, the techniques and the mindset that will allow them to achieve optimum results in the negotiations contexts and challenges that they face, and improve their negotiations results, both in their personal and in their professional lives.
PARTICIPANT PROFILE
- SME Leaders and managers, that wish to further develop their leadership skills in order to effectively lead their teams and their organization, through disruption and uncertainty, towards sustainability and growth.
- SME executives that aspire to empower themselves with competencies for future leadership roles within the Organization
FACULTY
CONTACT INFORMATION
We would be pleased to address any enquiry you might have and to assist you in any way we can.
Marianthi Karaiosifoglou
Tel.: +30 210 89.64.531(ext. 2213)
E-mail: [email protected]
ENROLLMENT FORM
Seminar fees are sponsored by SEV.
Registration fee of 50 euro to be covered by participating executives/ companies, as a donation to the NGO Εστία Κοριτσιού Φιλοθέη η Αθηναία. Find more information and bank tranfer details here
Participation in the seminar is activated on a first come-first served bases, by sending the deposit slip to the Executive Development, Mrs M. Karaisofoglou, [email protected]. Ιn the payment details, please indicate full name, company name and seminar title.