Executive Diploma in Customer Service Management

Compose your Learning Journey towards Excellence!
Start Date:


The program Executive Diploma in Customer Service Management unfolds in three separate learning modules:





Participants may select to participate in each module independently or to attend all three modules.  

Upon successful completion of the total three modules, participants receive the “Executive Diploma in Customer Service Management” by Alba Graduate Business School.



Course Faculty
Professor of International Business and Strategy view more
Kyriakos Kyriakopoulos Academic Director of Executive MBA, Academic Director of Alba - Eurobank MBA in Financial Services
Professor of Strategy and Marketing view more
Nikos Mylonopoulos Director of The SEV Center of Excellence in Creative Leadership
Associate Professor of Digital Business view more
HR Consultant, Training & Development Strategist view more
Business Consultant & Executive Trainer, a practicing Psychotherapist and Executive Coach. view more
Professor of Psychology, Panteion University of Social & Political Sciences view more


To request more information please contact 

Mrs. Maria Karadeli

Training Coordinator & P.R., Hellenic Institute of Customer Service

Tel: +30 210 6686370

email: [email protected]r


To get in touch with ALBA Executive Department please use the below information

Mrs. Maria Pappa

Tel.: +30 210 89.64.531-8

Fax: +30 210 89.63.302

e-mail: [email protected]

We would be pleased to address any enquiry you might have and to assist you in any way we can.

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